We are sure you will be over the moon with your purchase but should you have any issues please do contact us directly and we will endevour to rectify the problem
If a return is required you can simply return the item to us in its original unopened and unused condition within 14 days of receipt and we will issue a full refund or exchange
I'm afraid we are unable to cover the cost of the return postage unless it is faulty
Returned items should be unopened and unused. We will issue a full refund on receipt, excluding the original delivery charge
Alternatively, if preferred, we will also be more than happy to offer an exchange
Please specify the contents of your package as 'RETURNED GOODS' on your customs declaration. If you need any help with this please contact us at lovecraftandtonic@gmail.com
Please indicate your reason for return on your order note: Address located in Returns page
The item is your responsibility until it reaches us. Therefore for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made
